Otso Group Website

Help Centre

Clear guides and practical solutions designed to strengthen your CFD trading journey.
Or choose one of the categories below to find the information you are looking for.
Account creation & management
Access clear guidance on setting up your account and completing verification smoothly, ensuring your OTSO Markets trading journey starts securely and without friction.
Deposit and Withdrawals
Discover our available payment options and follow clear instructions to deposit and withdraw funds effortlessly from your account.
Accounts
Access essential details on account availability, inactivity rules, platform differences, and multi-account options to manage your trading setup with confidence.
Trading Related
Get clear guidance on trade behaviour, order types, execution conditions, market movements, and account statements to help you understand every aspect of your trading activity.
Trading Platform
Trade on Meta Trader 4 (MT4), a platform with powerful trading tools—designed to support confident and informed trading decisions.
Partnership
Learn how our referral partnerships work, including IB rebates, CPA rewards, and how to join or access the partner portals—everything you need to get started as an OTSO Markets’ partner.
Promotions
Discover our bonus offers and referral rewards, including eligibility, benefits, and simple steps to join each promotion.

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If you can’t find the answer you’re looking for in our Help Centre, feel free to reach out to us and our team will be glad to assist you.
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Legal Disclaimer：

This website is operated by OTSO Markets, a trading name used by a group of affiliated entities. Financial services are provided solely by the specific OTSO Markets entity with which you contract, as identified in your account-openingdocumentation and legal agreements.

All content on this website is provided for general informational purposes only and does not constitute financial product advice, investment advice, a recommendation, or a solicitation to engage in any financial transaction.

OTSO Markets makes no representation or warranty regarding the accuracy or completeness, or timeliness of the information on this website and accepts no liability for any loss or damage arising from its use.

By accessing this website, you acknowledge that any reliance on the information provided is at your own risk.

Risk Warning：

Trading leveraged products such as Contracts for Difference (CFDs) and foreign exchange (Forex) involves a high level of risk of losing money rapidly due to leverage and may not be suitable for all investors.

Depending on the OTSO Markets entity you contract with, you may or may not be protected by negative balance protection. Losses can exceed your initial deposit where negative balance protection is not provided.

Before trading, ensure you fully understand the risks involved, consider your investment objectives and financial situation, and seek independent financial advice if necessary.

Please read our Risk Disclosure Notice, Terms and Conditions, and other legal documents before opening an account. Past performance is not a reliable indicator of future results.

Jurisdictional Restrictions：

OTSO Markets does not provide its products or services to residents of jurisdictions where such distribution or use would violate local laws or regulatory requirements.

Access to this website does not constitute an offer, invitation, or solicitation to residents of any jurisdiction where such activities are prohibited

Restricted or prohibited jurisdictions include, but are not limited to:

United States, Japan, Singapore, Hong Kong, Australia (except where services are provided by an Australian-licensed entity), North Korea, Iran, Syria, Cuba, Sudan, Myanmar (Burma), Zimbabwe, Russia, and the Crimea region of Ukraine.

If you access this website from a restricted jurisdiction, you do so on your own initiative and are solely responsible for ensuring compliance with applicable local laws and regulations.

Regulatory information: OTSO Markets is regulated by various jurisdictions.

•⁠ ⁠OTSO Markets (Pty) Ltd, trading as OTSO Markets, is an Authorised Financial Services Provider (FSP No. 54190) regulated by the Financial Sector Conduct Authority (FSCA) of South Africa. The company operates under the Financial Advisory and Intermediary Services (FAIS) Act.

•⁠ ⁠Abigail Funds Management Pty Ltd (ABN 43 669 642 899), trading as “OTSO Australia”, holds an Australian Financial Services Licence (AFSL No. 551283) issued by the Australian Securities and Investments Commission (ASIC). Financial services in Australia are provided exclusively by OTSO Australia in accordance with the conditions of its AFSL.

Other OTSO Markets group entities are not authorised to provide financial services in Australia.

Regulatory authorisations apply only to the specific licensed entity and do not extend to any other group companies.

Your account agreement will specify the exact contracting entity and applicable regulatory protections.

Additional regulatory disclosures will be provided in your legal documents.

Eligibility：

Clients must be at least 18 years old or of legal age in their country of residence to open an account with OTSO Markets. By opening an account, you confirm that you are acting on your own initiative, that you comply with the laws of your jurisdiction, and that you have not been unlawfully solicited by OTSO Markets or its representatives.

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